General FAQs
- ★ Kevo App Troubleshooting in iOS 11
- ★ Does Kevo include Wesier's SmartKey Re-key technology?
- ★ What if my smart device gets lost or stolen?
- Is Kevo Smart Lock, 2nd Gen More Secure Than The Original Kevo Smart Lock?
- How can I reset my Kevo smart lock?
- Why Is The Light On The Interior Blinking?
- How Do I Enable Auto-Locking For Kevo Generation Contemporary?
- Is Kevo 2nd Generation Contemporary compatible with the Apple Watch?
- What security features are implemented in Kevo 2nd Generation Contemporary?
- Kevo Will Only Unlock Or Lock When I Hold My Device Very Close To The Deadbolt – What’s Wrong?
- Are There New Features In The Kevo Contemporary Compared To Kevo 2nd Generation Traditional?
- What Does Smart Door Intelligence Mean?
- Is my deadbolt compatible with Kevo Convert?
- Weiser Kevo Return Policy
- What is Kevo's warranty?
- What door thickness will Kevo Fit On?
- Kevo Technical Bulletin: Touch Sensor (11/08/2013)
- What does the single flash of amber light on the light ring mean?
- What does the double flash of green on the light ring mean?
- What do the different colors of the Status LED on the inside mean?
- Will the Kevo smart lock work if I am on the phone?
- Will Kevo work if I have gloves on?
- Will my lock work in the winter?
- What if my door gets rained on?
- Can I manually lock/unlock my door?
- Does the door automatically lock behind me?
- If my smart device/Kevo fob is inside but located near the door, can someone activate Kevo and unlock the door?
- How is Kevo powered?
- How will I know when to change the batteries in my lock?
- What's the difference between the passcode and password in the mobile app?